Customer Service Representative - State Farm Agent Team Member
Indianapolis - IN
Customer Service Representative - State Farm Agent Team Member
Full Time • Indianapolis - IN
Responsive recruiter
Benefits:
- Opportunity for advancement
- Paid time off
- Training & development
- Bonus based on performance
- Company parties
- Flexible schedule
ABOUT OUR AGENCY:
I became a State Farm agent in October 2013 and have built a diverse, close-knit team around a shared commitment to service, integrity, and making a positive impact. We take pride in creating an environment where people can grow professionally, enjoy coming to work, and feel good about the difference they make for our customers and community.
Giving back is an important part of who we are. Our agency is an active supporter of the Perry Township School System, Southport School System, and Suburban Christian Schools, and we value opportunities to stay connected to and invest in the communities we serve.
We place a strong emphasis on work-life balance and professional development, providing team members with opportunities to continue learning, strengthening their skills, and growing in their careers.
Our office has a fun, positive, and welcoming atmosphere. We work hard, but we also make time for games, office outings, snacks, and plenty of opportunities to enjoy ourselves as a team. If you’re looking for a supportive workplace where you can develop professionally, have fun with the people around you, and be part of a team that genuinely cares about its community, we’d love to meet you.
ROLE DESCRIPTION:
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Connie Mortensen - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $45,000.00 - $60,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in , IN and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none